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e-Telmed, Inc.

5489 Wiles Road. Ste.302

Coconut Creek, FL 33073

Toll free: 800.680.1294

e-Telmed The Total Tele-Health Solution

How to Consult with a Physician

Option A – How to set an appointment and consult with a physician

Appointment Setting:

  • Review the welcome package. The package will contain your unique log in credentials.
  • From internet explorer, IOS or an android device log in to www.etelmed.com
  • Select the Active Patient tab. Select the Patient Portal tab and log in with your unique log in credentials
  • Click on the Scheduling tab and select the Physician/provider along with desired day and time
  • Enter the reason for your telehealth consult and submit your request
  • A 4 digit access code confirming your scheduled appointment will be provided on the screen and to your email address

**If you are a NEW patient you must click on the forms tab within the Patient Portal to complete the required forms. Failure to complete the required forms may result in a cancellation or delay of your scheduled appointment. **

Physician Consultation:

  • Log in to www.etelmed.com from internet explorer, IOS or android at least 5 minutes before your scheduled appointment
  • Select the Active Patient tab and the Virtual Doctor’s Office
  • Within the Virtual Doctor’s Office enter the assigned 4 digit access code and then your full name
  • While awaiting the consultation please test your camera/speaker/microphone system with the Options tab towards the left corner of the screen

Option B – How to set an appointment and consult with a physician

  • Call 1-800-680-1294 and select the option for customer service
  • Provide your unique login credentials. The telehealth coordinator will assist you in gathering the appropriate data and submitting the required forms.
  • The telemedicine coordinator will also assist with the selection of a physician and appointment scheduling.
  • The telemedicine coordinator will connect members with physicians by telephone or internet.
What is


Consult with your doctor

From Anywhere in the world


Electronic Labs

Mobile Apps

Electronic Imaging

Peripheral Devices

Why Tele-Health?

  • Connect with healthcare providers from home or office
  • Improved quality of care and cost efficiency
  • Reduced transportation expenses
  • Improved patient access to specialists
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